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Platform SecuritySingle Sign-On

SAML

Configure SAML 2.0 single sign-on for your Recomly organization.

SAML 2.0 (Security Assertion Markup Language) lets your team sign in to Recomly using your existing identity provider (IdP) — such as Okta, Azure AD, or Google Workspace — without managing separate Recomly passwords.

Prerequisites

  • A Recomly plan that includes SSO
  • Admin access to your identity provider
  • Admin access to your Recomly organization

Overview

Recomly acts as the Service Provider (SP). Your identity provider initiates or responds to authentication requests and sends a signed SAML assertion back to Recomly confirming the user's identity.

Step 1 — Get your SP metadata from Recomly

  1. Go to Account → Single Sign-On in the Recomly dashboard.
  2. Click Add provider and select SAML.
  3. Copy the ACS URL and Entity ID — you will need these when configuring your IdP.
FieldValue
ACS URLhttps://auth.recomly.com/saml/callback
Entity IDhttps://recomly.com
Name ID formatEmail address

Step 2 — Create an application in your identity provider

In your IdP, create a new SAML application and enter the SP values from Step 1. The required attribute mapping is:

SAML attributeMaps to
http://schemas.xmlsoap.org/ws/2005/05/identity/claims/emailaddressUser's email address (required)

The email claim URI above is the WS-Federation standard format required by Recomly.

Step 3 — Enter your IdP metadata in Recomly

Once your IdP application is created, it will provide either a metadata XML URL or individual values:

  • IdP SSO URL — the URL Recomly redirects users to for authentication
  • IdP Entity ID — your IdP's unique identifier
  • X.509 certificate — the public certificate used to verify SAML assertions

Enter these in the Recomly SSO configuration form and click Save.

Step 4 — Test the connection

After saving, test sign-in with an account from your IdP to verify the connection is working before rolling it out to your team.

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