Google Sign-In
How Google sign-in works in Recomly — no setup required.
Recomly has Sign in with Google built in for all users. There is no admin setup required and no SSO feature entitlement needed — the Google button appears on the login page for every Recomly account.
How it works
New users (self-serve sign-up)
If someone clicks Sign in with Google and does not already have a Recomly account, Recomly creates their account and organization automatically the first time they authenticate. No invitation is required.
Existing email/password users
If a user already has a Recomly account with an email/password, they can link their Google identity by clicking the Sign in with Google button on the login page. Recomly detects the matching email address and links the Google identity to their existing account. After linking, they can sign in with either their password or Google.
Important: identity linking is permanent
Once a Google account is linked to a Recomly account, the link cannot be removed through the app. The password reset flow stops working for linked accounts — Cognito routes password operations through the federated identity instead.
If a user accidentally linked the wrong Google account, the only recovery path is:
- Delete the user in Recomly.
- Re-invite them so a fresh account is created.
See Break Glass Access for how this affects emergency access accounts.
Does Google Workspace matter?
Both Google Workspace (formerly G Suite) accounts and personal Gmail accounts work with Recomly's Google sign-in. Recomly does not restrict sign-in to a specific Google domain — access is controlled by the Recomly invitation and seat limit system, not by the Google account type.
Google sign-in vs. enterprise SSO
Google sign-in is not the same as configuring Google Workspace as a SAML or OIDC provider in the SSO Providers section. The SSO Providers section is for enterprise identity providers (Okta, Azure AD, etc.) and requires the SSO feature entitlement. Google sign-in is separate, always on, and requires no configuration.